1.1. A non-refundable registration fee of RM50 is payable upon registration for students enrolling at or transferring to physical branches.

1.2. A refundable deposit of RM100 is payable upon enrolment, including re-enrolment after withdrawal (see Clause 4.1). Deposit refunds are governed by Clauses 4.2 and 4.3.

1.3. Payment for both the current and following term is required if a student joins when 4 lessons or fewer remain before the next term.

1.4. Fees, including applicable Sales and Service Tax (SST) and other government-imposed taxes, must be paid in full 4 weeks before each term begins. Students joining after this deadline, including mid-term, must pay prorated fees for the remaining lessons of the term in full upon enrolment.

1.5. Write Edge reserves the right to charge a RM20 administrative fee for each overdue payment and to refuse attendance if payment is outstanding.

1.6. Payments may be made via the methods listed on our registration form or website.

1.7. Lessons are valid only for the term purchased and are non-extendable. Unused lessons cannot be carried forward to subsequent terms.

1.8. All fees are non-refundable and non-transferable. Deposit refunds are governed by Clauses 4.2 and 4.3.

2.1. A maximum of 3 replacement lessons per term may be requested, subject to availability and Write Edge’s confirmation. Parents must inform the centre and obtain confirmation before attending. Replacement lessons are generally arranged within the same week and may be offered at another centre where appropriate.

2.2. To allow sufficient time for coordination, requests for replacement lessons, rescheduling, transfers or other class arrangements must be submitted at least one (1) business day in advance. Requests submitted at shorter notice are subject to availability and may not be accommodated in time.

2.3. If no suitable replacement class is available, an online recording of the missed lesson will be provided where available for the student to watch at home. Otherwise, lesson notes with full markings will be provided. No refund or credit will be given for parent-requested absences.

2.4. Write Edge reserves the right to temporarily increase the class size to a maximum of 12 students to accommodate additional replacement student(s).

2.5. Write Edge reserves the right to cancel scheduled classes due to unforeseen circumstances. Replacement lessons will be offered for classes cancelled by Write Edge. Any alternative remedy will be determined by management.

3.1. Lessons continue during school holidays unless otherwise stated in the published Term Schedule. The final term of 2027 ends on 19 December 2027, with no classes from 20–31 December 2027.

3.2. Centres follow the published annual schedule based on Kuala Lumpur gazetted public holidays. Fees will be prorated for applicable scheduled public-holiday closures. Public holidays announced after publication of the Term Schedule do not automatically change the schedule or entitle parents to fee adjustments.

3.3. Term fees are payable based on the scheduled lessons for the term. Fees will not be reduced for lessons missed due to student absences, including planned absences. Proration applies only to applicable scheduled public-holiday closures in accordance with Clause 3.2 and mid-term enrolments in accordance with Clause 1.4. No retrospective proration, refund or credit will be provided for student absences. The payment requirement under Clause 1.3 remains applicable.

4.1. Students returning after a withdrawal must pay the deposit again under Clause 1.2. Students returning after 6 months or more are treated as new enrolments and must also pay the registration fee under Clause 1.1.

4.2. Withdrawal requires 4 calendar weeks’ written notice before the end of the term and submission of the official withdrawal form.

4.3. Where applicable, the deposit will be refunded within 4 weeks after the term ends, provided the requirements in Clause 4.2 have been fulfilled. Failure to provide the required notice will result in forfeiture of the deposit.

4.4. No refund or credit will be given for fees paid, including fees for any upcoming term already paid, regardless of when the withdrawal takes place.

4.5. Transfers between classes, centres or programmes require management approval and are subject to availability and applicable fees. Any adjustments arising from a transfer are at management’s discretion.

5.1. Parents/guardians remain responsible for their child’s overall safety and supervision. Write Edge will take reasonable precautions to safeguard students while they are attending classes at its premises.

5.2. Parents/guardians are responsible for costs arising from repairing or replacing property damaged by their child.

5.3. Write Edge reserves the right to substitute or change teachers without prior notice.

5.4. Write Edge reserves the right to refuse attendance where a student’s temperature exceeds 38°C or the student is deemed unfit to participate safely.

5.5. Write Edge reserves the right to make reasonable operational changes and determine arrangements relating to class schedules, transfers and other operational matters. Any fee adjustments will be made only where expressly provided for in these Terms & Conditions.

5.6. For online classes, parents are responsible for providing a suitable device, internet connection and learning environment. Technical issues on the student’s side do not automatically entitle the student to a replacement lesson, refund or credit.

5.7. Write Edge retains rights in its teaching materials and resources. Use of identifiable student work for advertising or promotional purposes requires consent.

5.8. Parents must notify Write Edge of changes to their contact details. Write Edge is not responsible for communication failures arising from inaccurate or outdated information supplied by parents.

5.9. Write Edge may update these Terms & Conditions from time to time. Updates will be communicated through its designated communication channels or website. Changes will not apply to a term already paid for, unless required by law.

6.1. Enrolment in a 2027 programme constitutes acceptance of these Terms & Conditions, which take effect upon enrolment.

6.2. Write Edge Sdn. Bhd. collects and processes personal data for enrolment, educational delivery, administration and communication purposes in accordance with the Personal Data Protection Act 2010 (Act 709), as amended. Lessons may be recorded for teaching purposes, including to provide recordings as a replacement learning resource for absent students under Clause 2.3. Recordings are made available to students for learning purposes only and are not used for marketing unless separate consent has been obtained under Clause 5.9. Personal data may be stored or processed by Write Edge’s service providers, including providers located outside Malaysia, for the purposes stated above.